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Dear Old Credit Union
Dear Old Credit Union,

Yesterday I received a statement for my account, covering the timeframe of 1 November 2011 to 1 December 2011.

I was appalled at the content. There must be a major mistake on your part.

I see two possible explanations for this situation:


You inexplicably forgot that I had closed all my accounts with you years ago (thus explaining the $0.00 balance you reported), or

You inexplicably forgot to send me monthly statements about my account (which I mistakenly believed I had closed) for the past few years.

I do not know which is the case, so would you please alert me if I need to take any further actions to be purged from your active records.

Thank you.

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Hopefully it shows a lot of money?

As I said, "thus explaining the $0.00 balance you reported".

They did the same thing to me...I closed my accounts and then went online to discover they were still there, so I had to contact them again yesterday and, hopefully, they get the idea!

At least they aren't charging me low-balance maintenance fees on the closed account.

I think you should call them up, insist that they close the account at once, and mail you a check for the $0 balance.

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